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Frequently
Asked Questions
What exactly does MING Chat Spy do when installed on a PC connected to a LAN?
MING Chat Spy using NIS enables the network card's promiscuous mode and captures network traffic on the local LAN segment. Then it filters Ethernet packets
and parses them to reconstruct instant message (AOL,
MSN, Yahoo, ICQ) sessions. After that MING Chat Spy can log
instant messages.
What is the impact on my network?
As a passive listener, there is little impact on the network, or on the time to deliver the messages to the recipient.
But Chat Spy uses ARP poisoning technology (this is
different from Chat Monitor), it will change network
traffic of the computers being monitored.
What is the difference between the trial version and the licensed version?
The major difference is
that the trial version is limited to 10 PCs, and will expire and cease to function 7 days after
installation. The trial version displays only first 10 messages of
each conversation.
Why I capture noting?
When you start to capture messages, you must select an adapter for capture packet. Your can try every adapter, until find
today's packets number go up in the state bar if any people using
instant messenger in time.
How are the Instant Messages stored?
All conversations are stored in a local database (included). You can analyze the data based on the participants, time or date, or you can scan the conversations for keywords.
No adapter can be finding in the software, how can I do?
Please download WinPcap 3.1 at http://winpcap.polito.it/install/default.htm
Does MING Chat Spy contain any advertising
or spyware?
No.
I just want to monitor 10 PCs, but there are about 30 PCs in our LAN. How many users should I purchase?
The program allows the administrator to select
users to monitor now. But you only can select maximum 10
PCs.
Why it can not display QQ messages?
Yes, it can not capture QQ's message now. Because QQ's messages is encrypted.
I have more questions - what should I do?
Please send your questions to support@mingsoft.com.
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